Returns & Exchanges

At Fly, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Simply ensure your products are in their original packaging with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Gear

Place the items in their original packaging and include any documentation provided in the portal to ensure a smooth processing experience.

3

Ship It Back

Print the prepaid shipping label generated by our system, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your returned items, we will process your refund or ship your replacement gear within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing